Posts tagged with "company"

Kaelen Felix Illustrates a Healthcare Article for 360 MAGAZINE

Authenticx x Healthcare Companies

Healthcare companies are at the center of so many debates right now, and their involvement in the pandemic is one of the biggest.

Having to answer customer questions while COVID-19 impacts the nation in a manner unprecedented in our lifetime can be a challenge, but Authenticx is offering advice to companies attempting to provide answers.

Authenticx CEO Amy Brown said the upcoming flu season will bring about more questions, and we can use the past several months to prepare.

“Americans are tuned into what healthcare experts are saying like never before. We’re urging healthcare providers to seize this opportunity to listen to the concerns of the public and use their resources to provide clear guidelines and straightforward advice so healthcare consumers can make the best decisions to protect themselves and others,” Brown said.

Based on 45,000 data points pulled from customer conversations, Authenticx was able to determine three main concerns regarding coverage. The three concerns are as follows:

1. Contraction Risk: Patients have divided themselves into different demographics trying to determine the possibility of contracting COVID-19, and the flu will only make it more difficult to determine. Customers called their healthcare providers to ask questions like:

  1. Should I get my flu shot this year or does that lower my immune system?
  2. Is there anything I should know about flu shots relative to my specific treatment plan?
  3. Should I quarantine if I think I have the flu?
  4. How do I know if I have the flu or COVID-19? What should I do about that?

2. Flexible Payment Options: Unstable employment and loss of insurance have been devastating results of COVID-19, but customers are still trying to remain safe. Customers reportedly asked how to proceed forward with healthcare given limited financial flexibility. Those concerns are not likely to curtail in the very near future.

3. Supply Chain & Access to Medications: With COVID-19 taking priority in national health, many patients expressed concern about getting medication they required prior to the pandemic. Issues with the mail system could also cause consumers to panic if their medication sees shipping delays or problems. Between flu shots and COVID vaccines, drug manufacturers are being kept busy. Some worry they’re too busy to handle normal mandatory medication.

Brown said healthcare companies can implement a listening system for customers with these questions by doing the following:

1. Listen at Scale: It will be nearly impossible to give full attention to each and every customer. The goal should be to prioritize the most important questions and select customer interactions to monitor. Determine a specific sample size suited to the customer base and use that sample to select questions and customers to address specifically.

2. Be Strategic: Listening can provide insight when choosing a strategy for engaging with customers. The customers will tell companies what they are hoping for in terms of service, and that information can be used to change for the better. Once a strategy is solidified, deploy resources to give the customers what they hope to receive from the company.

3. Move Fast: Begin moving on customer questions right away. As news regarding healthcare develops, so do the needs of the customers. Concerns not handled right away could get lost in the shuffle in an ever-developing news cycle, and customers want their problems solved in real time.

To see a full step-by-step guide on how to properly serve healthcare customers right now, you can click right here.

Positive Goya Illustration

Goya Boycott

By Eamonn Burke

A boycott of Goya foods, a major producer of beans and an essential good for many families, has launched after its CEO Robert Unanue praised President Trump in a speech at the White House on Thursday:

“We are all truly blessed … to have a leader like President Trump who is a builder,” said Unanue.

Immediately, many prominent Hispanic figures such as Congresswoman Alexandria Ocasio-Cortez denounced Goya and Unanue, and hinted in a tweet she would boycott the company. Julian Castro, a former Housing and Urban Development Secretary, urged people do to the same despite the prominence of Goya in Latin American homes. The resistance comes from the public as well, as the hashtags #boycottGoya and #Goyaway have trended in recent days. Meanwhile, President Trump took to Twitter saying “I LOVE @GoyaFoods!”

Unanue, however, is not apologizing for endorsing Trump and is labeling the boycott as a “suppression of speech”. He was proud to support Trump, and also to say that Goya would be donating 2 million cans of food to American Food Banks. He also stated that he would be “honored” to be a part of the Hispanic Property Initiative, which was signed by Trump at the event with a goal of expanding “access by Hispanic Americans to educational and economic opportunities.” The CEO also has a extensive history of donating to Republican candidates and initiatives.

“If you’re called by the president of the United States, you’re going to say, ‘No I’m sorry, I’m busy, no thank you?’ I didn’t say that to the Obamas and I didn’t say that to President Trump.” said Unanue in an interview with Fox News on Friday. Republicans like Ted Cruz and Matt Schlapp and publicly defended the CEO while denouncing “cancel culture” on Twitter.

The unwavering support of Unanue is perplexing, when considering Trump’s history against Latinx people. In 2016, his presidential campaign was largely structured on restricting immigrants, especially from Mexico. In one speech he referred to the people coming from Mexico into the U.S. as “rapists.” He has relentlessly tried to end DACA, a program which protects immigrants, and offered little support to Puerto Rico in the midst of hurricane devastation. The Trump administration works closely with ICE and has detained immigrants at the US-Mexico border in concentration camps with inhuman men conditions.

It is also confusing when considering Goya’s history as a company. Goya is currently the largest Hispanic-owned company in the nation, but it began as a small store in Manhattan run by Spanish immigrants

As for President Trump, who is already unpopular with Hispanic voters, it is possible that he sees a reduction in the 26% of Latinx voters who support him.

Facebook Ad Boycott

By Eamonn Burke

The social media platform Facebook is making policy changes after Unilever has removed ads from the site, as well as Twitter. They join a group of corporations such as Honda, Verizon, Ford, Clorox, and Denny’s, who have come together to boycott the site, as called for by the NAACP and the Anti-Defamation League as a way to pressure tech conglomerates to make change. Some companies are pulling ads indefinitely, and some have pledged to pull them for the month of July.

These new policies involve designating posts that are in violation of existing policies but still “newsworthy”. Twitter has already adopted this method, allowing them to label some of President Trump’s tweets as violations. Facebook claims that it allocates a large budget to keeping content safe and removing hate speech using AI that is 90% effective, and also that the company never makes policy changes based on money. However, a group called Stop Hate For Profit, who called for the boycott, want to see more change:

“We have been down this road before with Facebook. They have made apologies in the past. They have taken meager steps after each catastrophe where their platform played a part. But this has to end now.”

Unilever supplied upwards of $42 million dollars of revenue for Facebook in 2019, so it is no doubt that their absence will be damaging. Facebook is also a huge source of profit for the companies themselves, so it is an impactful decision to stopping putting ads on the site. Shares of Facebook and Twitter have already gone down more than 7% as of Friday. Other massive companies like Procter and Gamble have pledged to do the same in the face of discriminatory content.

Amazon Discrimination

Amazon‘s board of directors pushed investors at today’s annual shareholder meeting to reject a Free Enterprise Project (FEP) proposal that sought to end the company’s practice of viewpoint discrimination against conservative and Christian organizations within the Amazon Smile charitable giving program.

The shareholder resolution specifically called into question Amazon’s reliance on the widely-discredited left-wing Southern Poverty Law Center (SPLC) as the gatekeeper for AmazonSmile charitable recipients.

“Amazon consistently brags about its commitment to ‘diversity and inclusion,’ but I don’t think its board of directors knows what that means. By relying on the SPLC to decide which charities are eligible to receive donations through AmazonSmile, the company is expressing public and open hostility toward conservative and religious organizations,” said Justin Danhof, Esq., General Counsel and FEP Director at the National Center for Public Policy Research, who submitted the proposal. “That’s viewpoint discrimination and it’s abhorrent.”

In the proposal, Danhof noted: We are also concerned that the Company’s failure to respect diverse social, political, and religious viewpoints in the Smile program is symptomatic of a tendency to discriminate against such views more broadly. For example, although Amazon’s policies state “we provide our customers with access to a variety of viewpoints, including books that some customers may find objectionable,” it has recently begun removing books based on customer objections. And, while Amazon publicly affirms its commitment to different perspectives, it officially opposed a shareholder proposal to gauge progress in ideological diversity on the Board of Directors in its 2019 proxy materials.

The shareholders should be aware of the extent to which discrimination against social, political, or religious views by Amazon in its partnerships, content policies, and options for customer-selected charitable donations may jeopardize Amazon’s current market-dominance and may negatively affect important social dynamics beyond Amazon’s immediate business impact.

The full proposal and Amazon’s response to it are available on pages 41-43 of company’s proxy statement.

In presenting the proposal, Danhof stated: Amazon allows the SPLC to pick and choose which charities are eligible for the Smile program. Why? The extreme leftists at the SPLC use this power to exclude groups that it disagrees with ideologically, while it, in turn, reaps tremendous windfall from the Smile program. This is wildly hypocritical and calls into question Amazon’s poor governance controls.

Audio of Danhof’s presentation can be heard here. A written, annotated version of Danhof’s statement can be found here.

During the meeting, Danhof and other conservative shareholders repeatedly questioned Amazon CEO Jeff Bezos as to why the company engages in such blatant viewpoint discrimination. Bezos refused to address their questions.

“If Bezos can defend Amazon’s outright bigotry, then we invite him to do so,” said Danhof. “It’s pathetic that one of the most powerful men in the world can’t answer a simple question. Yet it is also telling that Bezos seems to have zero defense for this deplorable behavior.”

Earlier this month, Danhof penned an article published by Breitbart in which he noted: Today the SPLC is known mostly for publishing an annual “hate map,” which it claims is a census of the hate groups operating within the United States. In reality, this cynical yearly exercise is little more than a public listing of SPLC’s political enemies.

How else can one explain SPLC categorizing groups such as the Family Research Council and Alliance Defending Freedom (ADF) with the Ku Klux Klan? ADF is the nation’s preeminent legal advocate for religious liberty. Litigating to advance the principles espoused by America’s founders and enshrined in the U.S. Constitution, ADF has scored 10 victories at the United States Supreme Court since 2011. What exactly have the racists at the Ku Klux Klan done in that timeframe?

Everyone knows the Klan is a hate group. What the SPLC is trying to do is convince gullible leftists that conservative and religious organizations are morally equivalent to the KKK. It’s reprehensible and it’s fake news. And Amazon’s partnership lends a corporate veneer of credibility that only perpetuates this false narrative.

Conservative investors can learn how to support proposals that align with their values and how to vote down leftist resolutions by downloading FEP’s Investor Value Voter Guide. A thorough discussion of the resolution presented today to Amazon starts on page 52 of the guide.

Today’s Amazon meeting marks the 21st time FEP has participated in a shareholder meeting in 2020.

Lufthansa, 360 MAGAZINE, airline

Lufthansa Crew Fly to the US in Traditional Folk Dress

Just in time for the Oktoberfest in Munich, Lufthansa’s Trachten- crew is getting ready for takeoff. This year, the world’s largest crew in folk costume will take off in Lufthansa’s flagship Airbus A380 for the first time. A total of 21 Lufthansa flight attendants will be trading their uniforms for traditional Bavarian garb. The first Lufthansa ‘Trachten’ flight will take off from Munich on 23 September and head to Beijing while the flight on 3 October will be from Munich to Los Angeles. In addition to this, crews on a selection of European routes will also be taking off in traditional costume. 

Lufthansa employees in traditional Bavarian clothing

The traditional costumes worn by Lufthansa’s long-haul crew were designed and tailored by Angermaier, a Munich-based specialist for traditional Bavarian clothing. The dirndls of the female flight attendants are dark blue with silver-gray aprons, while the men will be wearing short lederhosen with dark blue vests made of the same material as the dirndls. As in previous years, Lufthansa passengers can also experience the ‘Trachten’ flights on a selection of European routes from Munich. In September and October, a Lufthansa CityLine crew will be exchanging their uniforms for dirndls. Their flight destinations are Amsterdam, Lyon, Gdansk, Milan, Sofia, Brussels, Ancona, Belgrade, Warsaw, Cologne and Münster. 

For Lufthansa’s passenger support staff in Munich’s Terminal 2, it has been a tradition for years now to welcome passengers in traditional costume during the Oktoberfest. In addition to the Lufthansa uniform, ladies may also wear dirndls and the gentlemen may wear traditional Trachten suits. 

Oktoberfest in the Lufthansa lounges

Munich’s Lufthansa lounges are also prepared for the Oktoberfest. In the twelve lounges in Terminal 2 and the satellite building, over 4,000 kilograms of Leberkäs’ will be served, along with over 38,000 pretzels and approximately 750 kilograms of Weißwurst sausages. This year’s Oktoberfest menu in the festively decorated Lufthansa First Class lounges will start with Festtagssuppe, a traditional soup, followed by farmers’ duck and closing with homemade apple strudel served with vanilla sauce, roasted almonds and rum-soaked raisins. In the Senator and Business lounges, passengers will enjoy typical Bavarian dishes such as Leberkäs’, Fleischpflanzerl meatballs and quark mousse with plum topping.

5 Tech Trends For Businesses

5 Tech Trends That Businesses Can’t Afford To Ignore

With technology evolving at such a rapid pace, some business owners are left digitally disoriented as they try to figure out which of the latest innovations they need to invest in and what they can ignore.

It can make for confusing times.

All that bewilderment aside, though, these fast-developing advances also create opportunities that can help small and medium-sized businesses become more competitive – if they understand how to seize them.

“Technology exists today that at one time was available only to large corporations with huge technology budgets,” says Chris Hoose (www.choosenetworks.com), an IT consultant who works with small businesses.

“Every year, technology becomes even more accessible to companies of all sizes.”

Hoose says businesses that want to stay on top of their games should make sure they invest in these technological trends, if they haven’t already:

The Internet of Things. Many Internet of Things-connected devices, such as smart refrigerators and thermostats, are designed for home use, but there are also applications for small businesses, Hoose says. Some examples: smart locks use digital keys that can’t be lost or stolen, and log a record of who uses a door and when; RFID tags on merchandise can prevent theft and automatically update inventory; and mobile-card readers can replace cash registers.

Artificial intelligence. Don’t be fooled into thinking that AI is something only the big organizations can afford to use, Hoose says. “It’s making inroads into technologies accessible for businesses of all sizes,” he says. “AI can help you offer increasingly personalized experiences to customers by maximizing your time and automating manual tasks, like data entry.” AI also can be used to improve decision making, Hoose says. Essentially, AI will help you take that jumble of data most businesses have and analyze it in a way that allows you to make better-informed judgments on the actions you need to take.

Telecommuting. The office world is changing and more workers spend at least a portion of their work week telecommuting. “In many cases remote employees use their own equipment, which can eliminate some of the company’s costs with purchasing and maintaining computers, printers and mobile phones,” Hoose says. Video conferencing, instant messaging and other advances are helping to make telecommuting a viable option, he says.

Customer-relationship-management (CRM) software. Any application that a business uses to interact with customers, analyze data, or recommend products and services to customers is “part of the CRM family,” Hoose says. “This type of software helps your team manage, control and build customer relationships,” he says. “It can log your team’s touchpoints with prospects, including emails, phone calls, voicemails and in-person meetings. You can have a complete record of your team’s interaction with a prospect that’s easy for anyone to access.”

Voice search. Consumers increasingly are making use of such AI assistants as Siri or Alexa to help them do internet searches using their voices. “Voice search is changing the way people find information because these queries are structured differently than when we type terms into a search engine,” Hoose says.

“Organizations of all types can benefit from optimizing their content to improve where they fall in a voice search.”

“To help propel your business going forward, it’s important to stay abreast of technology innovation,” Hoose says. “These technologies will help you expand your customer base, create more efficient in-house processes, and increase engagement from both customers and staff.”

About Chris Hoose

Chris Hoose (www.choosenetworks.com) is the president of Choose Networks, an IT consulting firm for small businesses. Hoose started the company in 2001 to give large-scale solutions and support to businesses that can’t afford their own in-house IT department. He earned a Master of Information Systems Management from Friends University.

Instagram Founders Resign

According to The New York Times, Instagram co-founders CEO Kevin Systrom and CTO Mike Krieger announced their departure from the company in September 2018.

In creating a photo sharing app that allows users to select filters for photos and share them with the world, Instagram became one of the world’s most successful mobile apps. Six years ago Facebook acquired the startup with $715 million and with Facebook’s resources, including anti-spam and internationalization, Instagram continued to grow into having one billion monthly active users.

According to sources at TechCrunch, tension had risen this year between Instagram and Facebook’s leadership regarding Instagram’s autonomy. While Facebook had agreed to let it run independently as part of the acquisition deal, in May, Instagram’s VP of Product Kevin Weil moved to Facebook’s new blockchain team and was replaced by former VP of Facebook News Feed Adam Mosseri — a member of Zuckerberg’s inner circle.

Systrom and Facebook CEO Mark Zuckerberg historically got along, but they had occasional diverging opinions. One of which involved overly aggressive ad tactics and invasion of privacy including getting both Facebook alerts inside their Instagram notifications tab, and seeing a Facebook button with red notification counts inside Instagram’s settings menu.

The stress imposed by Facebook had an impact in other departures last year including Instagram’s director of public policy Nicole Jackson and AR/Camera product lead Keith Peiris.

In a statement, Systrom and Krieger wrote, “We’re planning on taking some time off to explore our curiosity and creativity again. Building new things requires that we step back, understand what inspires us and match that with what the world needs; that’s what we plan to do.” Who knows where Systrom and Krieger’s next endeavor will take them?

11 Facts on CES 2019

11 Facts On The Backstage of CES 2019 Innovation Awards
 
The final list of the CES 2019 Innovation Awards Honorees has been revealed. And “Competition has been especially tough this year”, says one jury member. Here are ten surprising facts that can be deduced from the public data released by CES this year – via Pixminds: 
 
[1] Over 6,000 companies applied – less than 300 made it to the honoree bracket. 
 
[2] As opposed to last year, the CES jury decided to give each product no more than one innovation Award. 
 
[3] 270 honorees out of 300 were awarded one Innovation Award only. Some point out that they are one-shot startup stories that will not make it to the next CES edition, but their award can also highlight their star product promoting a wider range.
 
[4] Companies had to apply for one of the 29 product categories, some tougher than others: the “Computer Peripherals” category awarded 18 products, while only nine made it to the “Computer Accessories” honorees. 
 
[5] Industry leaders got stronger than ever this year, each of them releasing up to 17 award-winning products (see the industry leaderboard at the end of this note). 
 
[6] The industry leaderboard surprisingly misses big, ageless manufacturers (HP) as well as all of the software giants attempting to jump into the hardware field such as Google and Amazon. 
 
[7] Instead, the industry leaderboard is ruled by the usual South Korean and American giants such as Samsung (1st) and Motorola (5th), but Germany stays strong with their champion Bosch (4th).
 
[8] France jumped in the leaderboard above Germany and US with Pixminds (3rd). 
 
[9] Even though their electronics industries are amongst the strongest in the world, China, Japan and Israel did not make it to the leaderboard. 
 
[10] While every other company in the leaderboard has 10,000+ employees, surprisingly Pixminds only got 50. This is one more signal to the industry that innovation tends to come from small companies more than ever.

 
*** [11] With 17 awards, Samsung is the CES 2019 World Champion. The silver medal goes to MSI (12 awards). Finally, the third place goes to Pixminds (France) with 6 innovation awards.
 
ABOUT PIXMINDS
Pixminds is French group working in multimedia, specialized in human – machine interactions, and all their business applications. At Pixminds, we stand for innovation as we believe it is the seed of progress. The projects we develop are tightly linked to augmented reality and gaming. Because we come from gaming, we are convinced that comfort of use is essential for those who use daily digital tools such as computer peripherals, or gaming accessories. We work hard on improving the interface between the man and the machine. Through this point of view, innovation takes place both in the product (hardware and / or software) and in users’ behavior. Once one gets there, they need to step back from the hardware and understand what people truly need to make their day-to-day life a little more comfortable. 

AGWS Makes Presence At 2019 NADA

American Guardian Warranty Services, Inc. (AGWS), part of the American Guardian Group of Companies and leading finance and insurance (F&I) products and services provider, will be exhibiting at the 2019 NADA Show from Jan. 24 – 27, booth #5558N at the Moscone Center in San Francisco, California.

Conference attendees who visit the AGWS booth during NADA can put their golf skills to the test on the putting green. For each attendee who makes 3 out of 5 putts, AGWS will donate $100 to St. Jude Children’s Research Hospital. The putting green contest follows AGWS’ Pars for a Purpose fundraiser, which raised $280,000 for St. Jude in 2018.

In addition to the putting contest, dealers and agents will have the opportunity to win a golf getaway for four to the Reunion Resort in Orlando, Florida. Dealers and agents who visit the AGWS booth will receive one half of a puzzle piece containing a portion of a unique promotional code; the remaining-half of the puzzle piece and code will be available at EcoProProducts’ booth #7753W. EcoProProducts offers superior F&I appearance protection products. Once attendees have secured both puzzle pieces, they will be able to complete the special code, which can then be used to enter the drawing for a chance to win the AGWS-sponsored golf trip.

“The AGWS team is looking forward to exhibiting, meeting with our dealer and agent partners, and creating new business relationships at this year’s expo,” said Jon A. Anderson, President and Chief Operating Officer of American Guardian. “Our booth will feature a new look, showcasing our products and services, including Vehicle Service Contracts (VSC) and Ancillary F&I Products, Dealer Capital Advance Program, Dealer Certified Lifetime Program, Appearance Protection Products, Limited Warranties, and more.”

The AGWS executive team and sales, and ownership personnel will be in attendance at the AGWS booth (#5558N) throughout the three-day expo, as well as at the Friday night party for NADA attendees interested in learning more about the company’s products and services.

 For more information, visit www.agwsinc.com or the AGWS University at www.agwsu.com.

 

Record Turnover For LIQUI MOLY With Lower Growth

During its first year as part of the Würth Group LIQUI MOLY has chalked up a new record turnover. But the growth has been more subdued than previously. The German oil and additive specialist recorded a turnover of € 544 million, just two percent more than the previous year. “International trade disputes, the hot summer and increasing costs, especially the dramatically increased crude oil prices, have all contributed to the significant slowing down of our earnings growth,” says Ernst Prost, LIQUI MOLY CEO.

Whilst previous years have been noted for their high growth rates, 2018 was an exception with much more moderate growth. October was the most successful month in the company’s more than 60 year history, with a turnover of almost € 54 million and growth of 34 percent. A range of factors prevented there being a similarly high rate of growth across the whole year. Latent global trade disputes had an impact on LIQUI MOLY. Business with China, for example, decreased by a third. And trade with Russia, a significant export market for the company, has also decreased rapidly over the last two years due to the substantial devaluation of the ruble. “Such changes cannot help but have an impact,” says Export Manager Salvatore Coniglio. “These setbacks in China and Russia would have had a much greater impact if we were not active in 150 countries. We can offset the reduction in turnover in some countries by opening up new markets in others.”

One of the greatest rays of hope in terms of export was the development of the subsidiary LIQUI MOLY USA, which handles business in the USA and Canada. It posted an increase of 39 percent in comparison with the previous year. This strong growth was no coincidence. LIQUI MOLY invested heavily in personnel, in order to offer its customers a comprehensive service.

The dents in export performance did nothing to cushion the fragile growth in the highly competitive German market. “In present circumstances, a two percent growth in Germany and Austria is a huge success,” says CEO Günter Hiermaier, “after all, the number of competitors has increased but the pie to be shared is still the same size. And so the competition is correspondingly fierce. We continue to rely on a combination of marketing packages and sales power.”

At the same time as turnover growth has reduced, the company’s costs have dramatically increased. On top of investment in additional inventory control strategies, new software and an additional tank storage facility of around eleven million euro, increasing raw material prices added additional costs of around six million euro. The weather also had an impact.  The prolonged period of high temperatures over the summer restricted the use of the Rhine and made it unnavigable at times which, in turn, increased the transport costs for raw materials and finished goods. “Overall, our freight and logistics costs increased by some € 1.2 million. All in all, a cold shower. Of course, a double hit like this, higher costs and lower than planned turnover, has brought our performance to its knees. But that is how it goes in life, and in business, you have to adapt to new circumstances or you’re out of the running. And no two years are the same,” says Ernst Prost.

Spending on marketing and on research and development have also increased, but this was planned. In 2017 LIQUI MOLY invested € 19.8 million in brand awareness, and almost a million more in 2018. The biggest coup of all is undoubtedly the endorsement contract with the Chicago Bulls. The basketball team is one of the most well-known global sports brands. They boast 175 million fans. “No other professional team in the USA can top this,” says Marketing Director Peter Baumann, explaining the significance of international activities to the German company.

Nationally and internationally, the quality associated with “Made in Germany”, still has enormous pulling power for LIQUI MOLY. And this consistently high quality requires research and development, spending in this area has risen to almost € 6 million. “Modern lubricants are highly complex solutions. If you want to stay at the top of the game, you need the latest technology for development and quality testing,” explains David Kaiser who is responsible for this area and for application technology.

Another figure that has led to increased costs is the number of LIQUI MOLY employees. 24 jobs were created in 2018. A total of 848 people are now employed in Ulm, Saarlouis and the international subsidiaries. “We are more than happy to be spending this money, it is always a pleasure to be creating jobs. We are also happy to pay the additional one million euro for the new wage agreement from the Industrial Mining, Chemistry and Energy Union, as it benefits people in the LIQUI MOLY family,” says Ernst Prost.

Since the CEO sold his shares to the Würth Group at the turn of the year, many have been fearing radical change at the oil and additive specialist. “The opposite is the case,” says Ernst Prost. “My business cards now just say CEO instead of Managing Partner and our long-standing Sales Director Günter Hiermaier has risen to be our second CEO, but otherwise it is business as usual.”