Posts tagged with "Mike Hallman"

Rita Azar, 360 MAGAZINE, travel, illustration

Medjet COVID-19 Air Medical Transport Benefits

Medjet, the industry leading air medical transport and travel security membership program, announced today that it has expanded its transport benefits for COVID-19. Effective today, Medjet members who fall ill from COVID-19, and become hospitalized while traveling globally, may now be transported to a home hospital of their choice. In October of 2020, Medjet was the first program of its kind to add COVID-19 transport benefits, but previously had limited transport services to travel within the US, Canada, Mexico, Central America and the Caribbean.

“As more and more countries in Europe, Asia, Africa and South America have opened their borders to travelers, we have increased our COVID-19 transport capabilities. Our members’ safety is always our top priority, and we continually evolve our services based on member needs,” said Mike Hallman, CEO of Medjet.

The expansion of global benefits will not increase Medjet membership prices, and benefits are applicable to both existing and new MedjetAssist and MedjetHorizon memberships as of July 12, 2021.

“While COVID is still a top concern for travelers, our own internal polling (in May) also showed that members were still very concerned with all the other accidents and illnesses that kept us busy pre-COVID. I think there’s now a heightened awareness of vulnerability, overall, while away from home. We hope that being able to get members back from more destinations, even for COVID, gives them the confidence to enjoy traveling again,” said Hallman.

Despite the increased cost of providing transport for a COVID-19 positive member, Medjet will continue to absorb 100% of all costs associated with the transport, and maintain its “no cost caps on transports” policy. A regular air ambulance transport can cost up to $30,000 domestically, and up to $180,000 internationally. Medjet memberships start at $99.

Updates and restrictions surrounding COVID-19 transport benefits can be found here. Full Medjet rules and regulations can be found here.

ABOUT MEDJET

Medjet was the first company in the U.S. to implement the air-medical transport membership concept. Since 1991, Medjet has forged a global network of air medical transport and security response providers to meet traveler health and safety needs. At any given time, Medjet has access to hundreds of air ambulances, commercial medical escorts, and highly trained security and crisis response personnel, ready to launch from both domestic and international locations. The company most notably differentiates from other players in the market through its commitment to arrange air medical transfer, regardless of medical necessity, to the member’s hospital of choice in their home country. It is the preferred program for virtually every major luxury travel consortia (Virtuoso, Signature, Westa), and thousands of organizations including AARP, Morgan Stanley, and the NFL.

Medjet memberships are available to residents of the U.S., Canada and Mexico, and protect members while traveling 150 miles or more from their primary residence (domestic and international travel benefits).

Children traveling illustration by Heather Skovlund for 360 Magazine

Luxury Travel Safety Study

MEDJET AND WORTH MEDIA RELEASE RESULTS OF LUXURY TRAVEL SAFETY STUDY

Poll Reveals “Massive Misconceptions Among Business and Leisure Travelers of All Ages as to: If, When and How They’re Protected.”

A new study from Medjet, the industry leader in air medical transport and travel security memberships for travelers, and WORTH Media, a leading financial, wealth management and lifestyle media company, finds that a major segment of today’s luxury travel market – both business and leisure – continues to be ill-informed about travel insurance, medical evacuation and personal protection.

The most recent Medjet/WORTH Media poll, which builds on a study originally conducted pre-COVID-19 in fall 2019, was completed in early 2021 to more accurately gauge travelers’ sentiments after such a tumultuous year for the global travel industry. Both times, the results illustrated a significant lack of awareness in regard to travel insurance and medical evacuation coverage, even more so during the COVID-19 pandemic.

The new poll results show that very few travelers plan on sitting this year out; when asked when they would feel ready to travel again, travelers’ responses were as follows:

  • 17.5% are already traveling
  • 15.83% plan on traveling within the next three months
  • 54.17% plan on traveling between 4-12 months from now
  • 12.5% plan on traveling 1+ year from now/are not sure

“The results of both polls are very much in line with what we’ve found in our own anecdotal research and decades of experience as leaders in the field of air medical transport and crisis response,” says Mike Hallman, President & CEO of Medjet, “that there are massive misconceptions among business and leisure travelers of all ages as to: If, when and how they are protected.”

In 2020, 85% of respondents felt they knew about the “same or less” about medevac coverage due to the pandemic. 64% of travelers felt they should know more.

The fall 2019 poll results, even without the threat of COVID-19, showed overwhelmingly that illness was a top traveler concern, and if hospitalized overseas, people would prefer to get home to their own hospital for treatment and recovery. Therefore, continuing to educate people as to the where travel insurance’s medevac coverage leaves off, and transport memberships like Medjet pick up, remain important. 


Both studies targeted professionals across the country whose household’s net worth was valued at $1,000,000 and above. The original Medjet/WORTH poll assessed travelers’ understanding of their health, travel or business insurance coverages, and credit card travel program benefits, finding that nearly two-thirds of respondents who reported being “concerned about their health while traveling” were unaware of the inclusions (and perhaps more importantly exclusions) in their plans or benefits packages. Some of the study’s major findings include:

  • Only 35% of travelers who reported being concerned about their health and well-being while traveling were aware that their health, travel or business insurance, or credit card travel benefits, could ONLY get them to the “nearest acceptable facility.” 65% mistakenly believed their coverage would automatically get them all the way to a hospital at home, or were not sure.
  • While illness and injury were top concerns for travelers, only 34% of business travelers concerned about their health had ever looked into the conditions of their company’s travel and medical evacuation policies.
  • Of those with corporate coverage, one in three respondents (33%) expected that, one way or another, their company would get them home if they became ill or were hospitalized while traveling. “For many companies, that means footing a $30,000 – $180,000 out-of-pocket bill, or potentially falling short on employee ‘duty of care’ expectations,” noted Hallman, “which can present a significant financial and legal risk to an organization.”
  • Of those who reported being self-employed and traveling for business frequently, 77% reported never purchasing travel insurance.
  • Younger respondents proved even less knowledgeable about what their health and travel insurance, or credit card travel benefits would do for them if they needed a medical evacuation; 86% believed it would transport them back to their hospital at home or were unsure.

“The greatest misconception among high-net-worth travelers is that, in the unforeseen event they were to end up hospitalized while out of town – be it in Peoria or Paraguay – they believe their basic travel coverage through a company plan, travel insurance or credit card would get them home,” said Hallman. “More often than not, that is not the case, which is why we see so many stories in the news about travelers stuck abroad, and why so many individuals, families, corporations and organizations (like the NFL) enroll in our membership program.”

“On the bright side,” said Hallman, “we found that 86% of business travelers were interested in purchasing additional medical evacuation coverage that got them all the way home, and 68% of business travelers were interested in purchasing travel security coverage in addition to the coverage offered by their company. So, it looks like there’s plenty of continued growth to look forward to here at Medjet!”

For more information about Medjet, please visit the Medjet website.

Airplane illustration by Heather Skovlund for 360 Magazine

Medjet Partnership with Luxury Card

Pioneer in Air Medical Transport & Travel Security Memberships Now Available with Exclusive Pricing for Luxury Card’s Mastercard Gold Card, Mastercard Black Card and Mastercard Titanium Card Members

Medjet, the industry leader in air medical transport and travel security memberships for travelers, has announced a new partnership with Luxury Card, a global leader in the premium credit card market. Luxury Card’s Mastercard Gold Card, Mastercard Black Card and Mastercard Titanium Card members are now eligible for discounts on the company’s two membership options: MedjetAssist and MedjetHorizon.


“Medjet offers unparalleled professionalism and peace of mind,” says Marina Kissam, Vice President of Customer Experience at Luxury Card. “Safety while traveling is a growing priority, so we are pleased that our Cardmembers will be able to take advantage of exclusive savings on Medjet memberships before they embark on their next adventure.”

An industry forerunner, Medjet provides travelers hospitalized more than 150 miles from home with premier air medical transport to a hospital of their choice at home. Most travel insurance medical evacuation coverage is only to the “nearest acceptable” hospital. In October of 2020, Medjet was the first program of its kind to announce transport benefits for its members hospitalized with COVID-19 in the contiguous United States, Canada, Mexico and Belize, the Caribbean, the Bahamas, and Bermuda at no additional cost to members. That was followed shortly thereafter with the addition of Costa Rica and, just this month, Medjet added all of Central America (including Panama, Guatemala, and Honduras) to the list of countries from which members can be transported, if hospitalized with COVID-19.

“Even before the pandemic, statistics showed that one in 30 trips end in a medical emergency,” said Mike Hallman, CEO of Medjet. “We hope this new partnership, and Medjet protection, can bring a little more confidence to travelers, knowing that if the worst happens, they have someone to call.”

Since 1991, Medjet has upheld the highest service and standards in the industry. With the partnership between Luxury Card and Medjet, Luxury Card members can now receive 10% off all annual MedjetAssist memberships, which start at $265 per year for an individual, $359 for a family (two adults and up to five children). Additional security and crisis response protections are available with the MedjetHorizon membership for just an additional $149 per year for individual memberships or an additional $179 per year for family memberships. This discount is available to Luxury Card members until December 31, 2021. 

Medjet Website

Luxury Card Website