Posts tagged with "travel insurance"

Children traveling illustration by Heather Skovlund for 360 Magazine

Luxury Travel Safety Study

MEDJET AND WORTH MEDIA RELEASE RESULTS OF LUXURY TRAVEL SAFETY STUDY

Poll Reveals “Massive Misconceptions Among Business and Leisure Travelers of All Ages as to: If, When and How They’re Protected.”

A new study from Medjet, the industry leader in air medical transport and travel security memberships for travelers, and WORTH Media, a leading financial, wealth management and lifestyle media company, finds that a major segment of today’s luxury travel market – both business and leisure – continues to be ill-informed about travel insurance, medical evacuation and personal protection.

The most recent Medjet/WORTH Media poll, which builds on a study originally conducted pre-COVID-19 in fall 2019, was completed in early 2021 to more accurately gauge travelers’ sentiments after such a tumultuous year for the global travel industry. Both times, the results illustrated a significant lack of awareness in regard to travel insurance and medical evacuation coverage, even more so during the COVID-19 pandemic.

The new poll results show that very few travelers plan on sitting this year out; when asked when they would feel ready to travel again, travelers’ responses were as follows:

  • 17.5% are already traveling
  • 15.83% plan on traveling within the next three months
  • 54.17% plan on traveling between 4-12 months from now
  • 12.5% plan on traveling 1+ year from now/are not sure

“The results of both polls are very much in line with what we’ve found in our own anecdotal research and decades of experience as leaders in the field of air medical transport and crisis response,” says Mike Hallman, President & CEO of Medjet, “that there are massive misconceptions among business and leisure travelers of all ages as to: If, when and how they are protected.”

In 2020, 85% of respondents felt they knew about the “same or less” about medevac coverage due to the pandemic. 64% of travelers felt they should know more.

The fall 2019 poll results, even without the threat of COVID-19, showed overwhelmingly that illness was a top traveler concern, and if hospitalized overseas, people would prefer to get home to their own hospital for treatment and recovery. Therefore, continuing to educate people as to the where travel insurance’s medevac coverage leaves off, and transport memberships like Medjet pick up, remain important. 


Both studies targeted professionals across the country whose household’s net worth was valued at $1,000,000 and above. The original Medjet/WORTH poll assessed travelers’ understanding of their health, travel or business insurance coverages, and credit card travel program benefits, finding that nearly two-thirds of respondents who reported being “concerned about their health while traveling” were unaware of the inclusions (and perhaps more importantly exclusions) in their plans or benefits packages. Some of the study’s major findings include:

  • Only 35% of travelers who reported being concerned about their health and well-being while traveling were aware that their health, travel or business insurance, or credit card travel benefits, could ONLY get them to the “nearest acceptable facility.” 65% mistakenly believed their coverage would automatically get them all the way to a hospital at home, or were not sure.
  • While illness and injury were top concerns for travelers, only 34% of business travelers concerned about their health had ever looked into the conditions of their company’s travel and medical evacuation policies.
  • Of those with corporate coverage, one in three respondents (33%) expected that, one way or another, their company would get them home if they became ill or were hospitalized while traveling. “For many companies, that means footing a $30,000 – $180,000 out-of-pocket bill, or potentially falling short on employee ‘duty of care’ expectations,” noted Hallman, “which can present a significant financial and legal risk to an organization.”
  • Of those who reported being self-employed and traveling for business frequently, 77% reported never purchasing travel insurance.
  • Younger respondents proved even less knowledgeable about what their health and travel insurance, or credit card travel benefits would do for them if they needed a medical evacuation; 86% believed it would transport them back to their hospital at home or were unsure.

“The greatest misconception among high-net-worth travelers is that, in the unforeseen event they were to end up hospitalized while out of town – be it in Peoria or Paraguay – they believe their basic travel coverage through a company plan, travel insurance or credit card would get them home,” said Hallman. “More often than not, that is not the case, which is why we see so many stories in the news about travelers stuck abroad, and why so many individuals, families, corporations and organizations (like the NFL) enroll in our membership program.”

“On the bright side,” said Hallman, “we found that 86% of business travelers were interested in purchasing additional medical evacuation coverage that got them all the way home, and 68% of business travelers were interested in purchasing travel security coverage in addition to the coverage offered by their company. So, it looks like there’s plenty of continued growth to look forward to here at Medjet!”

For more information about Medjet, please visit the Medjet website.

Airplane illustration by Heather Skovlund for 360 Magazine

Medjet Partnership with Luxury Card

Pioneer in Air Medical Transport & Travel Security Memberships Now Available with Exclusive Pricing for Luxury Card’s Mastercard Gold Card, Mastercard Black Card and Mastercard Titanium Card Members

Medjet, the industry leader in air medical transport and travel security memberships for travelers, has announced a new partnership with Luxury Card, a global leader in the premium credit card market. Luxury Card’s Mastercard Gold Card, Mastercard Black Card and Mastercard Titanium Card members are now eligible for discounts on the company’s two membership options: MedjetAssist and MedjetHorizon.


“Medjet offers unparalleled professionalism and peace of mind,” says Marina Kissam, Vice President of Customer Experience at Luxury Card. “Safety while traveling is a growing priority, so we are pleased that our Cardmembers will be able to take advantage of exclusive savings on Medjet memberships before they embark on their next adventure.”

An industry forerunner, Medjet provides travelers hospitalized more than 150 miles from home with premier air medical transport to a hospital of their choice at home. Most travel insurance medical evacuation coverage is only to the “nearest acceptable” hospital. In October of 2020, Medjet was the first program of its kind to announce transport benefits for its members hospitalized with COVID-19 in the contiguous United States, Canada, Mexico and Belize, the Caribbean, the Bahamas, and Bermuda at no additional cost to members. That was followed shortly thereafter with the addition of Costa Rica and, just this month, Medjet added all of Central America (including Panama, Guatemala, and Honduras) to the list of countries from which members can be transported, if hospitalized with COVID-19.

“Even before the pandemic, statistics showed that one in 30 trips end in a medical emergency,” said Mike Hallman, CEO of Medjet. “We hope this new partnership, and Medjet protection, can bring a little more confidence to travelers, knowing that if the worst happens, they have someone to call.”

Since 1991, Medjet has upheld the highest service and standards in the industry. With the partnership between Luxury Card and Medjet, Luxury Card members can now receive 10% off all annual MedjetAssist memberships, which start at $265 per year for an individual, $359 for a family (two adults and up to five children). Additional security and crisis response protections are available with the MedjetHorizon membership for just an additional $149 per year for individual memberships or an additional $179 per year for family memberships. This discount is available to Luxury Card members until December 31, 2021. 

Medjet Website

Luxury Card Website

Rita Azar, 360 MAGAZINE, travel, illustration

Knowledge is Power: The Secret to Stress-Free Travel

Travelling is great. Whether it’s a road trip within your own borders or a transatlantic adventure, the act of getting out and exploring is something we all enjoy doing. But, before you can relax and have a care-free experience, you need to protect yourself and anyone that’s with you. Basically, the aim of travelling is to see new places, have fun, and escape the stresses of daily life. However, you can only be stress-less by getting your affairs in order before you go travelling. In today’s tech-first world, the internet has the prevention and solution to almost any problem. With this in mind, we’ve outlined the travel essentials you need to know before you pack your bags.

Know Your Flight Rights

If you’re planning a trip abroad, one of the most stressful hurdles you need to overcome is the flight. Just getting to the airport, making it through security on time, and boarding the plane are stressful enough. However, when delays strike and you’re stuck not knowing whether you’re going to fly, things get even worse. Fortunately, you’ve got rights. The team at Flightright are experts in all things travel-related. Using their 10 years’ of experience, the team not only fight for your travel rights in court (with a 99% success rate), they’re on hand to arm you with knowledge. When it comes to delays and flight cancellation compensation, their advice is evidence.

Collect proof of expenses related to your trip, alternative ticket costs and, of course, flight details. As long as you’re able to provide evidence on demand, you’re entitled to compensation of up to €600/$660 per person for delayed and cancelled flights. As you’d expect, getting something back from an airline isn’t easy. However, there are laws in place to protect you. So, by simply knowing that you’re entitled to compensation, without affecting your right to fly, you can sit and wait without any stress.

Be Sure to Insure

Although you don’t need travel insurance to claim compensation for delayed/cancelled flights, you will need it if anything else goes wrong. Medical coverage is the obvious expense you’ll need travel insurance for. However, the best policies will cover a variety of potential problems. MoneySuperMarket is just one comparison site that allows you to scan through dozens of insurance options. Perhaps the most important thing you need to consider when you’re purchasing insurance is what could go wrong. Standard policies will cover medical expense, personal liability, emergency assistance, and lost baggage.

However, what the average scheme won’t cover are things like extreme sports, pre-existing medical conditions, and natural disasters. Obviously, if you’re going skiing, this means you’ll need to take out extra cover. Additionally, if you’re going to a place that’s known for its tropical weather, such as Thailand during the stormy season (April to October), you might want to bolt on extra cover. Again, it all comes down to knowledge.

If you’re armed with the right information, you can react accordingly in all situations. What’s more, you can protect yourself from things before they go wrong. Even if you can’t stop every eventuality, you can at least be ready for them. That’s the best way to have a stress-free experience and get maximum enjoyment from your travels.