Posts tagged with "business goals"

Rodney Ramlochan image via Vaughn Lowery for use by 360 Magazine

Rodney

Rodney Ramlochan is an executive, entrepreneur, and global business generator who has dedicated his career to empowering others, identifying strategic relationships, and building world-class organizations. Driven by his passion for technology, fashion, lifestyle, and culture, he serves as 360 Magazine’s global business manager. Rodney builds market position for 360 by locating, developing, defining, and closing business relationships with leading brands.

Alongside his role at 360 Magazine, Rodney serves as the President and Chief Executive Officer of Dev-Byrne & Company, a national technology expense management firm serving premier clients ranging from global not-for-profits to Fortune 500 firms. He is a highly accomplished leader known for laser-like vision in formulating and executing cutting-edge strategies to achieve business goals.

Over the years, Rodney has held multiple roles within the business sector over the past two decades. As Vice-President and co-founder of an award-winning telecom auditing firm, he garnered an elite list of clients, taking the startup from obscurity to highly profitable in under three years. At Verizon, he oversaw large business units responsible for service delivery for enterprise clients.

Rodney completed both undergraduate and graduate degrees, with honors at New York University. He is a published contributing author who has written papers on service delivery and Total Quality Management. In addition, he has served on the Alumni Board Committee of New York University and the chairman of the board for St. Frances Cabrini Academy in Brooklyn, NY.

2021 Illustration by Kaelen Felix for 360 Magazine

5 New Year’s Resolutions To Make Your Business Culture A Winner

New Year’s resolutions are not only for individuals but businesses too. Company goals leaders set for the year ahead are usually measured in data tied to categories like revenue production and expense reduction. 

After a difficult 2020 due to COVID-19, many enterprises’ bottom-line numbers will take on extra importance in 2021. And business culture will be just as crucial. Any resolutions that company leaders make are an effective way to measure their work environment and help their teams meet performance metrics, says Mark McClain, CEO and co-founder of SailPoint and the ForbesBooks author of Joy and Success at Work: Building Organizations that Don’t Suck (the Life Out of People).  

“Meeting individual, team, and company goals begin with employees and managers working well together in a vibrant environment,” McClain says. “And given the changes and challenges of these times, culture and how leaders pay attention to it have never been more important. 

“The bottom line falls into place when everyone is on the same page. But even if leaders have established a strong culture, it bears constant vigilance to ensure everyone is rowing in the same direction, especially now when a volatile world can threaten to throw even the most solid companies off course.”  

McClain offers these business culture resolutions for the New Year that leaders could consider:

  • Focus on shared values. McClain thinks it’s misleading to frequently state that a “family atmosphere” exists in a company. “The bigger a company gets or the more it grows in capability and value, the less it’s going to feel like a family,” he says. “Creative friction and disagreement on processes and concepts are inevitable. Smart companies leverage broader, shared values as common ground on which workers can connect. I’ve found one of the best places for doing that is through service to the community beyond company walls. If your culture encourages people to work together for some greater good, they’ll continue to appreciate each other as humans and fellow workers.” 
  • Avoid prima donnas. ”Talented people are essential for a successful business,” McClain says, “but don’t fall in love with a gifted person if they are constantly letting you know how special they are. Watching them work can be breathtaking, but not when they’re the ones sucking the air out of the room.”
  • Double down on integrity. “Large legacy companies are often loaded with people who are just taking up space and collecting a paycheck,” McClain says. “It’s a significant issue, and it goes hand-in-hand with integrity. Effective workers know the difference between busywork and producing value. Everybody in the organization must be clear on what success looks like. The role of management is to be clear on objectives and then let people run.”
  • Don’t stop innovating. McClain says many companies stagnate in this area and should learn how to expand their innovations while encouraging the cultivation of new ideas. “Innovation is an amalgam of product marketing and product management skills, of listening to the market, and of engineering people who can take a problem and figure out how to solve it,” he says. “But innovation should apply in every direction – in how a company contracts, how they sell, how they market.”
  • Be the first to own mistakes. “Anyone who has been involved in conflict directly knows there’s always the sense that both parties have some responsibility,” McClain says. “The sooner you own yours, the more likely the other person will own theirs – and the project can move forward.”

“New Year’s resolutions are often easily discarded because of a person’s lack of commitment,” McClain says. “For business leaders and their workforce, they reflect company core values and can create or improve a culture that everyone will appreciate and aspire to uphold and deepen.”

About Mark McClain

Mark McClain, ForbesBooks author of Joy and Success at Work: Building Organizations that Don’t Suck (the Life Out of People), is CEO of SailPoint, a leader in the enterprise identity management market. McClain has led the company from its beginnings in 2005, when it started as a three-person team, to today, where SailPoint has grown to more than 1,200 employees who serve customers in 35 countries.