OXYGEN’S “911 CRISIS CENTER” REVEALS THE FAST-PACED INNER WORKINGS OF AN EMERGENCY CALL CENTER AND THE UNSUNG HEROES EXPERTLY HANDLING REAL, HIGH-STAKES DISTRESS CALLS ON SATURDAY, NOVEMBER 6 AT 9:00PM ET/PT
The New Series Gives Viewers a Front Row Seat to the High-Intensity Environment Dispatchers Thrive In During Emergencies
Oxygen, the home for high quality true crime programming, drops viewers in the middle of the action at a dynamic Chagrin Valley area emergency call center in Ohio. At the center, the responders’ calm demeanor, quick thinking and ability to draw out essential information from callers in the midst of extreme situations is often the difference between life and death. From gut-wrenching to heartwarming, these very first responders hear it all over the course of a 12-hour shift. The all new series “911 Crisis Center” premieres Saturday, November 6 at 9:00pm ET/PT.
For a sneak peek, please click here.
Team members’ experience varies from those who are 20-year veterans to those who are just starting out. However, all dispatchers are primed and ready to respond to a wide array of panic-stricken callers. Hearing callers terrorized by shots fired, angered over stolen cars, tearfully pleading during life-threatening medical emergencies and anxiety ridden over lost children makes working efficiently critical. The dispatchers work to swiftly extract needed intel while calming the callers, providing them with detailed, life-saving instruction and relaying all pertinent details to law enforcement on the ground and en route.
“911 Crisis Center” also examines the friendships between the dedicated professionals. The bond this tight-knit group has formed goes deep. They support each other through challenging calls and lift each other up when they’re experiencing tough times personally. However, not every moment of a shift is rife with traumatic calls. The dispatchers celebrate birthdays, share homemade treats, and crack inside jokes that lighten the mood. They also try to heed the ever present warning to never, ever jinx a shift by saying things seem “quiet” at the call center.
From Warner Brothers Unscripted Television, “911 Crisis Center” is produced by Shed Media in association with Green Lakes Productions with Dan Peirson, Lisa Shannon and Adam Kassen serve as executive producers.
Oxygen is a multiplatform crime destination brand for women. Having announced the full-time shift to true crime programming in 2017, Oxygen remains one of the fastest growing cable entertainment networks with popular unscripted original programming that includes the flagship “Snapped” franchise, “Cold Justice,” “Killer Couples,” “Criminal Confessions,” and breakout hit event series such as “The Disappearance of Natalee Holloway,” “Dahmer on Dahmer: A Killer Speaks,” and “Aaron Hernandez Uncovered.” Available in more than 77 million homes, Oxygen is a network of NBCUniversal Entertainment & Lifestyle Group, a division of NBCUniversal, one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience. Watch Oxygen anywhere: On Demand, online, or across mobile and connected TVs.
About Warner Bros. Unscripted Television
Warner Bros. Unscripted Television is the leading unscripted studio in America with over 50 series totaling nearly 2,500 hours of programming annually across broadcast, cable, streaming, digital, first-run syndication and podcasts. Led by studio president Mike Darnell, the division’s leading franchises include ABC’s “The Bachelor” and “The Bachelorette”; NBC’s multi-Emmy®-winning blockbuster “The Voice”; NBC’s returning Emmy® winner “Who Do You Think You Are?,” “Family Game Fight” and “Home Sweet Home”; Bravo’s “The Real Housewives of New York City”; E!’s “The Bradshaw Bunch”; “Extra”; “The Real”; and the multi-Emmy®-winning “The Ellen DeGeneres Show,” among others. After producing HBO Max’s highly-anticipated “Friends: The Reunion,” the unit’s upcoming projects include NBC’s “The Wheel”; Peacock’s “Paris in Love” and “True Story”; and HBO Max’s “The Real Magic Mike,” to name a few.