For businesses across New Jersey, reliable IT infrastructure is no longer a luxury. Instead, it’s not an essential part of staying productive, secure, and competitive. The right managed IT provider can take the burden off of your internal team on the technology side of things, while also helping to protect your systems, your data, and business operations. With so many providers serving companies throughout the state, choosing the right partner can be a challenge.
But, that’s where we come in. In this article, we’re going to be taking a look at some of the top managed IT providers in New Jersey that have stood out for their services, their reputation, and their ability to provide for the technological needs of companies. So, if you would like to find out more about what these companies are and how they can help you, feel free to continue reading.
Ascendant Technologies
Ascendant Technologies is a managed IT services provider based in New Jersey, offering comprehensive technology support for businesses across the tri-state area. The company is able to provide 24/7 remote and on site support, managed cybersecurity, desktop and server management, network management, and vendor and software license management. On top of that, they also have a number of other services to offer their clients.
We do have to say that one of the things that sticks out the most about this company is their focus on responsive US based support. The company says that it has an average response time of 43 seconds, and that it has helped over a million support tickets in their 35 years on the market. It’s also true that they are strong in areas such as managed detection and response, phishing protection, and more.
They are also not just a help desk, they are a partner to businesses. With their list of services, they are able to be beneficial to any company that hires them, improving efficiency and security while reducing the need for a large in-house IT team for your company.
Pros:
- A huge bonus for those that need help outside of working hours is that they offer their services 24/7 – when you need them, they are there
- They have a really strong cybersecurity offering, with a range of services falling under this branch
- They also have a number of services on offer overall, meaning that companies are able to get what they need from the same place
- They have over 35 years experience in the business, and they have managed to help countless people across a number of industries in that time
Cons:
- Pricing is not publicly listed which means that companies are going to need to request a quote before they can get the help they need
- Smaller businesses may find that this service offers way more than they need and that a smaller business may be more suitable for them
- It’s also worth fact checking claims on the website as a lot of them are company reported
Monmouth Cyber
Monmouth Cyber is a New Jersey based managed IT provider mainly focused on small and mid sized businesses. The company tends to focus on helping businesses reduce downtime, strengthen their cybersecurity, and keep their technology infrastructure running reliably through ongoing managed IT support.
Their managed IT services include things like 24/7 system monitoring, help desk support, patch and update management, managed backups, as well as more. The point is that they offer a lot of solutions in the same place, which makes it convenient for companies who need more than just one thing. They also provide remote and mobile support for businesses with remote working employees.
One thing that we want to highlight for Monmouth Cyber is that they have a strong focus on cybersecurity and this is one of the areas where they excel on top of their managed IT services. They excel in both of these areas, with the goal of keeping everything moving seamlessly on a day to day basis.
Of course, we have to point out that this company also published their starting prices for their managed IT packages, which is a huge bonus.
Pros:
- The company covers so many things across IT services that they are a comprehensive managed IT services provider
- They are fantastic when it comes to cybersecurity which is essential for businesses
- Baseline pricing is available which gives companies a good idea of the minimum they are going to need to pay
- They have more than 20 years of experience so they have had a lot of time to work on their offerings
Cons:
- They tend to work with small and medium sized businesses, so larger enterprises might find that their packages are not the best fit
- Higher tier plans can become quite expensive quite fast, which isn’t ideal for smaller businesses on a tight budget
- There is also very little by way of customization of the technology stack which some companies might not find ideal
Powersolution
Having been on the market since 1996, Powersolutions has been supporting small and mid sized businesses to keep their IT moving forward in the best possible way. Their managed IT offering is designed to give businesses access to a team of IT professionals without the challenge of trying to manage a large in-house IT department. They offer a lot of services, mostly similar to the ones that we have seen before in this article, but they also offer co-managed solutions which allows businesses with an internal IT department to supplement their existing team with additional support.
They have a 98% customer satisfaction rate, and their response time is pretty quick being within around 10 minutes.
Pros:
- They have been on the market a long time and know exactly what they are doing
- They offer a broad range of IT services to make things easier for clients
- Co-managed IT option for those with an internal IT department
- Local NEw Jersey support
Cons:
- Pricing is customized and customers will need to request a quote to know how much their service is going to be
- Their local focus might not suit every business
- They are primarily aimed at small and medium sized businesses
