Researchers Identify the Most Worst Boss Behavior
Leadership coach explains findings
Here is the most damaging boss behavior: A manager who has mood swings.
A recent study from University of Exeter found that leaders who exhibited “Jekyll and Hyde” behavior (switching between friendly and kind to volatile and critical) created the highest level of disengagement among employees.
“You might think that a boss who was sometimes friendly and magnanimous with his staff would earn some brownie points that would help ease hurt feelings when he later lost his temper,” says leadership coach Jack Skeen, who is the co-author (along with Greg Miller and Aaron Hill) of a new professional development book, The Circle Blueprint. “However, it’s just the opposite. Instead, employees begin to view their boss as unpredictable. Since they never know which boss they are going to encounter (the nice guy or the grouchy guy), they are constantly walking on eggshells and afraid to be themselves or voice their ideas.”
However, Skeen assures managers that they don’t have to be ‘one-note’ happy managers all the time, either. “Employees understand that their bosses are human and that they have bad days,” says the Fortune 500 coach, “But you can be disappointed or displeased with your staff without losing control and attacking your employees on a personal level.”
To help leaders grow into their full potential, Skeen has co-created a self-assessment tool to help leaders assess themselves in key areas, including their power, purpose, humility and independence. This assessment is available for free here, to anyone who has purchased The Circle Blueprint. “Until leaders are aware of how they are impacting the people around them, specifically their employees, they are going to continue hitting a professional plateau.”
For more on this topic or to speak with Jack Skeen, please contact me.
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